PRIVACY POLICY

Gympik Health Solutions Pvt Limited is committed to protecting and the privacy of all visitors to our website www.traqade.com & customers of our SaaS software – Traqade.

This Privacy Statement sets out the basis on which we process and collect personal data from –

1. Customer: Businesses or professionals that subscribe to our SaaS software – Traqade (e.g. Fitness centre owners)

2. Members: People who purchase services from our users (e.g. fitness centre members)

Customers

  • We collect information of our customers. The information we collect is your name, postal address, e-mail address phone number and payment information. In these circumstances, we act as a data processor and the customer (ie, fitness centre owner) acts as a data controller.
  • If you are a fitness centre’s customer, we only share your personal data with the gym or studio that you are a member of or have purchased services from, and do not share your personal data with other companies

Information we may collect

Information you give us. ​ ​ When you register or subscribe to our services, we collect personal information that can identify you such as your full name, email address, mailing address, telephone number. We also may collect personal information from you when you contact us or participate in activities that may be available through our services such as: forums; message boards; chats; creating a profile; rating; tagging; commenting on articles or completing surveys. The information that we collect varies depending upon how you use our Service.

WE DO NOT KNOWINGLY COLLECT ANY INFORMATION FROM CHILDREN UNDER THE AGE OF EIGHTEEN.

Please keep in mind that certain features on our Media give you an opportunity to interact with others and us. These may include forums, message boards, chats, creating community profiles, and rating, tagging and commenting on articles. When you use these features you should be aware that any information you submit, including your name, location and email address, may be publicly available to others. We are not responsible for any information you choose to submit through these interactive features.

Also, whenever you voluntarily disclose personal information on publicly viewable web pages, that information can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. When an individual chooses to post information that will be publicly disclosed, he or she is responsible for ensuring that such information conforms to all local data protection laws. We are not responsible under any data protection laws for user posted information.

HOW WE USE YOUR INFORMATION

Generally. We may use information in the following ways:

  • For the purposes for which you specifically provided it including, without limitation, to enable us to process and fulfil your subscription or other requests.
  • To send you information about your relationship or transactions with us.
  • To notify you about our products, services, and special offers.
  • To otherwise contact you with information that we believe will be of interest to you.
  • To enhance or develop features, products and services.
  • To allow us to personalize the content that you and others see on any of the Medias.
  • To provide advertisers and other third parties with aggregate information about our subscribers, web site user base and usage patterns.
  • To allow other select companies to send you promotional materials about their products and services.
  • To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve our Site to ensure that content is presented in the most effective manner for you and for your device.

We use non-Personally Identifiable Information for purposes such as measuring the number of visitors to sections of our Media, making the Media more useful to visitors and delivering targeted advertising and non-advertising content. We use IP addresses to analyse trends, administer the website, track a visitor's movement, and gather demographic information for aggregate, non-personally identifiable use. We will not use your health related information for any purpose other than to provide you with fitness and nutrition services you request from us.

Other Information We Collect:- Cookies

We use cookies and other technologies to collect information. Cookies are small bits of information that our websites place on the hard drive of your computer. We use cookies to facilitate your login processes; allow you to personalize and store your settings; collect usage information; determine our total audience size and traffic; and help us improve our websites by measuring which areas are of greatest interest to users. You can set the browser on your computer to warn you each time a cookie is being sent, block third party cookies or block all cookies. However, by blocking all cookies you may not have access to certain features on our website.

In addition we collect non-personal information such as IP addresses and website usage information from you.

Disclosure of your information

  • We do not allow advertising companies to collect data through our service for ad targeting.

How to access your information

If you have an online account with us, you have the ability to review and update your personal information online by visiting the edit profile section on the Media. You can also review and update your personal information by contacting us at the email address provided below in the "Contact Us" section of this Privacy Policy.

Transfer to India or other countries

Your information may be stored and processed in the India or any other country where the Media has facilities, and by subscribing to our services and/or using our Media you consent to the transfer of information outside of your country.

Changes To Our Privacy Policy

From time to time we may revise this Privacy Policy. If we make revisions that change the way we collect or use your personal information, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of the Privacy Policy. Therefore, you should review it periodically so that you are up to date on our most current policies and practices. If we make material changes to our practices regarding use of your personal information, your personal information will continue to be governed by the Privacy Policy under which it was subject prior to those changes, unless you have been provided notice of, and have not objected to, the changes.

Children's Online Privacy Protection Act

The Media serves general users of the World Wide Web. We support and comply with the Children's Online Privacy Protection and we do not knowingly collect information from children under the age of 18, nor do we share such information with third parties. Children under the age of 18 may not use the Media.

How to contact us

If you have any questions, comments or concerns about our Privacy Policy, you may contact us at contact@traqade.com or by writing a letter to:

Gympik Health Solutions Pvt. Ltd.

#1357, 9th main, First Phase, JP Nagar,

Near Rajshekar Hospital, Bangalore- 560078.

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